Jon Nicholson

Product manager

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I'm a Product Manager with nearly 3 years of commercial product experience. I have strong product skills - including working closely with engineers, writing tech specs, conducting QA, running user research, building prototypes in Figma, and more.

During my time at LOVESPACE, I delivered a number of key projects. This included delivering a complete rebuild of LOVESPACE's driver app, fron discovery through to full delivery. Most recently, I delivered a v1 of a complete rebuild of LOVESPACE's internal admin site tool as well.

I also have strong technical experience, having taught myself to code ~4 years ago. Since then, I've built a number of side projects, and I'm currently working on a new platform which you can view in my portfolio.

Career history

Product Manager

LOVESPACE - April 2022 - April 2024

Responsibilities

  • Built out our product roadmap, and led on its development alongside a team of engineers.
  • Led on a number of key product initiatives, including user research, QA, writing tech specs and more.
  • Line managed our data team, coaching them on different areas and helping them develop their roadmap.

Key achievements and actions

  • Drove complete rebuild of our driver mobile app, from discovery, through to product development and launch.
  • Led complete rebuild of our internal admin site, from running discovery, writing requirements, to building prototypes.
  • Delivered new payment methods on the website, including mobile wallets, which now account for ~20% of all payments.
  • Implemented improved product processes, including e2e documentation and new internal working processes.

Junior Product Manager

LOVESPACE - June 2021 - April 2022

Responsibilities

  • Assisted with key product delivery, alongside our other Product Manager
  • Ran focus groups to speak to customers and get feedback, ahead of the launch of one of our new services
  • Built wireframes in Figma, for improvements being made to our website

Program Manager

Jaywing - August 2020 - March 2021

I worked on various different attribution projects for Jaywing’s clients, providing data attribution modelling for each client’s marketing campaigns. This was then reported on to our clients, driving marketing efficiencies and reducing overall spend.

Project Coordinator

Epiphany Search - February 2020 - August 2020

After teaching myself to code, I joined Epiphany as a Project Coordinator, helping them build client websites. In this role, I supported the project team with planning website builds, and had direct client contact working on change requests for existing websites. I worked with a number of different household-name clients.

More experience available upon request, or viewable on my LinkedIn

Education history

BSc Psychology

University of Manchester - September 2014 -July 2017

At University, I studied Psychology, and focused on behavioural psychology. I particularly enjoyed learning about consumers’ behaviour behind a lot of the decisions they make when making purchases, and try to use a lot of that today in my decisions around product building.